Salary: £23,000 - £26,000
- Help desk and technical support services
- Ensure that all requests from users are logged, updated and closed in line with operational level agreements
- Perform all information systems operations activities, including checking error logs, verifying integrity of systems, performing disaster recovery drills and maintaining operations logs
- Practice asset management for IT hardware, software, and equipment
- Provide on-call technical support for low-side and high-side environments.
- Previous experience of working within a similar role
- Candidate must have experience working at a law firm
- A confident communicator
- Ability to work under pressure
- Excellent customer service skills
- Knowledge of PC hardware and Software
Equally, if there is anyone you know who would be a suitable fit, we at Premier have a competitive referral scheme of up to £500 for all successful candidates placed.