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2nd Line Support Engineer

  • Location:


  • Sector:

    Technology, Infrastructure

  • Job type:


  • Salary:

    £25000 - £33000 per annum

  • Contact:

    Daniel Holland

  • Contact email:

  • Contact phone:

    +44 (0) 207 247 5747

  • Job ref:


  • Published:

    7 months ago

  • Expiry date:

    05 Dec 00:00

  • Startdate:


Location- Guildford

Term- Permanent

Salary- Up to £33,000 per annum (Depending on experience)
I am looking for a 2nd Line Support Engineer to join a well-established business based in Guildford. This is a great opportunity for a 2nd Line Support Engineer to become a part of an exciting company who can offer excellent career progression and training oppertunities. As the 2nd Line Support Engineer, you will look after internal users with any hardware, software and some network issues! If you have previous experience as a 2nd Line Support Engineer, have a passion for IT and want continuous career development, I would love to hear from you!
The 2nd Line Support Engineer will have the following attributes:
  • Previous experience providing IT Support on a similar level
  • Good knowledge of IT hardware
  • Experience troubleshooting to resolve issues
  • Experience supporting Windows operating systems
  • Active Directory support
  • Office 365 or Exchange exposure
  • Virtualization experience
  • Basic understanding of networking fundamentals- LAN/WAN, VPN, Routers, Switches
As the 2nd Line Support Engineer your main duties will include:
  • Re build and set up laptops and desktops
  • Troubleshoot to resolve issues related to hardware and software
  • Assist with network monitoring
  • Roll out and configure hardware and software within the businesses
  • Upgrade and maintain internal systems
  • Escalate to 3rd Line when necessary
  • Assist with projects
As the 2nd Line Support Engineer your benefits will include:
  • Up to £33,000 salary depending on experience
  • Generous holiday package
  • Progression and training opportunities
  • Pension scheme
If you are interested in this 2nd Line Support Engineer position based in Guildford, please apply with an up to date CV to