This will be a hybrid working role based in Bath and will require you to be in the office twice a week. My client is based in the finance industry where they are rapidly growing. This position will require gaining knowledge about the software products, then help customers with queries and support issues by giving them the best possible outcome. This will be perfect for someone who is looking to develop their career in the financial service industry.
- Provide customer support
- Log and solve technical and functional support issues
- Problem diagnosis
- Handling service communications and updates
- Creating and updating application documents
- Great written and verbal communication skills
- Experience of using, supporting, or development of applications
- Able to understand and pick up technical and business concepts
- Willingness to learn
- Reliable and self-motivated
- A maximum salary up to £24,000 per annum
- Competitive compensation package
- Private Medical Insurance
- Life Insurance
This will be exciting time of growth for the business which opens many doors for progression. If this is of interest, please send me your CV and I can give you a call to discuss. Please note that my client is not currently offering sponsorship.