Cloud Support Engineer
Kingston-Upon-Thames (On-site)
£65,000-£70,000
We are hiring a Cloud Support Engineer for our client to play a key role in ensuring efficient, reliable, and secure cloud operations.
Key Responsibilities:
- Troubleshooting & Support: Provide third-line support for escalated technical issues, resolving complex problems related to applications, data, and cloud infrastructure.
- Proactive Monitoring: Continuously monitor cloud resources (CPU, memory, storage) to identify potential issues before they affect customers. Set up alerts and dashboards to track system health.
- Scripting & Automation: Write and maintain SQL scripts for data analysis and resolution, and develop C# scripts/tools to automate tasks and improve operational efficiency.
- Cloud Management: Oversee Azure deployments, ensuring high availability, scalability, and cost optimization. Proactively manage resource usage and configurations.
- Collaboration: Work with development, support teams, and other stakeholders to resolve issues quickly and effectively. Document processes, solutions, and tools for internal use.
Qualifications:
- Proven experience in third-line support or similar role managing cloud-hosted solutions.
- Strong knowledge of Microsoft Azure (monitoring tools, resource management, cost optimization).
- Advanced SQL skills
- C# understanding for debugging issues - work closely with developers
- Familiarity with monitoring tools like Azure Monitor and Application Insights.
- Experience in a B2B environment
- Knowledge of ITIL practices
In return my client can offer the successful candidate a salary of up to £70,000 depending on experience. Please note this role will begin as being on-site.
You must be eligible to undergo a security clearance process - this will require 5 years minimum UK residency.
Ready to make an impact? Apply today!
For more information about this role please apply, or email Rob Lang on rlang@pgrec.co.uk who will be able to provide more details on the opportunity.
Many thanks, Premier Group