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Desktop Support Engineer

  • Location:

    London

  • Sector:

    Technology

  • Job type:

    Contract

  • Salary:

    £150 - £200 per day

  • Contact:

    Bhavini Dodia

  • Contact email:

    bdodia@premierituk.com

  • Contact phone:

    +44 (0)20 7247 5747

  • Job ref:

    BH-86897

  • Published:

    23 days ago

  • Expiry date:

    2020-10-02

  • Startdate:

    2020-09-03

Job title: Desktop Support Engineer

Industry: Public Sector (Inside IR35)

Start Date: ASAP

Day Rate: £150 - £200

Length: 3 months rolling contract

The Role:

  • Customer focused and communicates effectively and expertly with all levels of employees
  • Provisioning of end-user services, including help desk and technical support services
  • Ensure that all requests from users are logged, updated and closed in line with operational level agreements
  • Perform all information systems operations activities, including checking error logs, verifying integrity of systems, performing disaster recovery drills and maintaining operations logs
  • Install, configure and deploy computer system hardware and software including but not limited to operating system and application software
  • Installation, configuration, maintenance, and troubleshooting of end user hardware, software and peripheral devices
  • Administer and maintain end user accounts, permissions, and access right
  • Practice asset management for IT hardware, software, and equipment
  • Maintain hardware/software inventory
Key Skills:

  • Previous experience of working within a Desktop Support role
  • A confident communicator
  • Ability to work under pressure
  • Excellent customer service skills
  • Knowledge of PC hardware and Software
  • MS Windows (for server OS and PC OS) skills to troubleshoot hardware/software problems in Windows OS
  • Solid experience in customer technical support
 

If this sounds like the ideal role for you, please send through your up to date CV. bdodia@pg-rec.com

Equally, if there is anyone you know who would be a suitable fit, we at Premier have a competitive referral scheme of up to £500 for all successful candidates placed.