Location: Indianapolis

Genesys Cloud Developer

Role: Cloud and DevOps

Salary: $150,000 - $150,000

Job Reference: 184907

*No C2C*

 

Core Duties:

  • Move existing contact center apps over to a newly designed contact center IVR app that is designed, developed by Cloud Developer.
  • Experience in routing/IVR.
  • Develop new features in IVR/Routing Work with Product Owners, business analyst and technical leads
  • Maintains and develops tests/debug programs, and maintains/supports deployed interfaces
  • Implementation of API / Web Service integrations to back-end systems (Rest, Soap, JSON, NO SQL database)
  • Customer relationship retention to determine business requirements and leads requirements gathering meetings.
  • Performs technical design reviews and code reviews.
  • May lead multiple or small to medium sized projects.
  • Identifies and propose strategies around technical problems affecting team, communicates standards and gets buy-in on solutions.

 

Requirements:

  • Bachelor’s Degree in information technology, Computer Science or related field of study
  • 5 years related experience; multi-dimensional platform experience;
  • Expert level experience with business and technical applications,
  • At least 5 years of experience in Genesys
  • AWS experience a plus

 

Company Incentives

  • Mid to Senior Level Salary

 

For more information about this role please apply, or email Ashley Archbold on aarchbold@pg-rec.com who will be able to provide more details on the opportunity.

Many thanks, Premier Group

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Consultant

Chris DeTrinis

cdetrinis@pg-rec.com

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