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Helpdesk & Installations Supervisor

  • Location:

    Milton Keynes

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    £20000 - £24000 per annum

  • Contact:

    Perry Flynn

  • Contact email:

    pflynn@premierituk.com

  • Contact phone:

    +44 (0) 207 247 5747

  • Job ref:

    BH-82215

  • Published:

    8 months ago

  • Expiry date:

    2020-01-16

  • Startdate:

    2019-12-19

Role: Service Desk Coordinator
Skills: - 1st Line Helpdesk experience, Team leadership, Co-ordination experience of a Helpdesk / Service desk environment, Able to update Helpdesk Manuals and implement continuous improvements, Service Delivery Monitoring (SLA’s), Call Logging and Helpdesk Cover, Sage & Excel Advanced Level.
I have a client based who are a well-established, globally successful, large sized IT Company based in Milton Keynes looking for a Service Desk Coordinator to join a small sub division team who has experience with1st Line Helpdesk experience, Team leadership, Co-ordination experience of a Helpdesk / Service desk environment, Able to update Helpdesk Manuals and implement continuous improvements, Service Delivery Monitoring (SLA’s), Call Logging and Helpdesk Cover, Sage & Excel Advanced Level on a Permanent basis.
Our Client is offering the successful Service Desk Coordinator a salary up to £32,000 based on experience.
Skills and Experience Required
 
  • Excellent communication and people skills
  • Previous 1st Line Helpdesk experience
  • Team leadership qualities, this role will be leading and supervising 2 junior 1st
  • Co-ordination experience of a Helpdesk / Service desk environment
  • Able to update Helpdesk Manuals and implement continuous improvements
  • Service Delivery Monitoring (SLA’s)
  • Call Logging and Helpdesk Cover
  • Sage & Excel Advanced Level
 
If this Service Desk Coordinator role with experience of 1st Line Helpdesk experience, Team leadership, Co-ordination experience of a Helpdesk / Service desk environment, Able to update Helpdesk Manuals and implement continuous improvements, Service Delivery Monitoring (SLA’s), Call Logging and Helpdesk Cover, Sage & Excel Advanced Level opportunity is of interest then please forward your CV along with references and salary expectations and I will endeavour to contact within 2 working days to discuss further.
Please Note: If this Service Desk Coordinator opportunity is not of interest and you know of anyone whom it may be suitable for then please forward this on as our client is looking to interview ASAP.