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IT Customer Service Assistant

  • Location:

    Bolton

  • Sector:

    Technology

  • Job type:

    Contract

  • Salary:

    £11.50 per day

  • Contact:

    Mark Carney

  • Contact email:

    mcarney@pg-rec.com

  • Contact phone:

    +44 (0)161 871 8811

  • Job ref:

    MC-158

  • Published:

    about 1 month ago

  • Expiry date:

    2021-07-24

  • Startdate:

    2021-06-23

IT Administrator
Bolton
2 month contract
£11.50 per hour
40 hours per week

I am currently working with a reputable IT Support business who are based in Bolton who require additional administration and customer service support within their IT service desk team.

The IT Customer Services Assistant position will involve:
  • Working within the wider IT team to manage incoming calls and emails
  • Being responsible for logging queries and delegating to the correct department
  • Being training on basic remedies to queries in case there is an easy solution
Coming into the IT Customer Services Assistant post, you must have:
  • Previous experience in inbound customer service, either over the phone or email responses
  • Must be confident in speaking on the phone
  • Competent IT skills for data input
  • Any IT Support knowledge would be advantageous but not essential
The are looking at 2 positions, with the ability to have people started asap.

If the IT Customer Services Assistant role would be of interest for you, please apply as soon as possible so you do not miss out.


Premier Group are acting as an Employment Agency.
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