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IT Service Desk Manager

  • Location:


  • Sector:


  • Job type:


  • Salary:

    £40000 - £47000 per annum

  • Contact:

    Matt Cafer

  • Contact email:

  • Contact phone:

    +44 (0)20 7247 5747

  • Job ref:


  • Published:

    15 days ago

  • Expiry date:


  • Startdate:


Job Title: Service Desk Manager
Location: London based
Job type: Permanent
Salary: £40,000 - £47,000


A fantastic client of ours is looking for a Service Desk Manager to join there fast, vibrant and inclusive company based in London.


  • Work closely with departments to ensure the delivery of an excellent and well supported service.
  • Oversee all support related activity for the IT department.
  • Manage the backup and recovery process.
  • Assist the Head of IT with budgets, purchase orders and IT acquisitions as required.
  • Contribute to the management of Active Directory.
  • Manage IT requests logged through the helpdesk service, allocating tasks to members within the team.
  • Excellent knowledge of Microsoft based operating systems with emphasis on MS Server 2016 / 2019.
  • Knowledge of Active Directory services, Group Policy, Scripting.
  • Knowledge of SharePoint & Canvas.
  • Software building and deployment using MDT / Intune.
  • Knowledge of network switching and routing through structured cabling infrastructure.
  • Knowledge of Hyper-V virtualisation.
  • Knowledge of SQL driven databases and the associated network dependencies.
  • Contribute to Disaster Recovery procedures and documentation.
  • Knowledge of Veeam and backup processes.

If this sounds like your ideal position, please send through your up-to-date CV and salary expectations.

Equally, if there is anyone you know who would be a suitable fit for this, we want to hear from you! Premier have a competitive referral scheme of up to £500 for all successful candidates placed.

Please contact Matt Cafer on 0207 247 5747 or email





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