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IT Technical Support Analyst

  • Location:


  • Sector:

    Tech, Technology, Infrastructure, Support

  • Job type:


  • Salary:

    £25000 - £28000 per annum, Benefits: Company car

  • Contact:

    Jenny Collin

  • Contact email:

  • Contact phone:

    +44 (0)121 796 1888

  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Startdate:


Role: IT Technical Support Analyst x2
Location: Tamworth
Salary: £25,000 - £28,000 DOE

A fantastic opportunity has arisen for an experienced IT Technical Support Analyst to join a leading organisation in Tamworth.
The successful candidate's will provide a mixture of direct support and consultancy services to my client's customer base.
Responsibilities: IT Technical Support Analyst
  • Respond to inbound queries and log tickets (1st and 2nd line issues)
  • Diagnose and resolve software issues (technical and functional)
  • Install software on customer infrastructure
  • Upgrade software on customer infrastructure
  • Commission hardware devices used by our software
  • Supporting customer hosted software
  • QA software fixes/changes
Skills and experience: IT Technical Support Analyst
  • Analytical problem solver
  • Able to learn quickly and learn well
  • Strong working knowledge in a Microsoft technical environment
  • Working with MS Servers
  • Azure
  • Networking
  • Net
  • Experienced in supporting MS SQL server (desirable)
  • Able to write SQL scripts
  • Use of profiler
  • Excellent communication skills (written and verbal)
  • Full driving licence
If you are an experienced IT Technical Support Analyst looking for a new challenging role where you can be a valued member of the team then please send your latest CV to or call Jenny Collin on 01217961888