Location: Burlington

Project Manager - Professional Services

Role: Development

Salary: $95,000 - $95,000

Job Reference: 181814

The Opportunity

Premier Group is proud to support a leading provider of quality, EHS, and compliance management software that's trusted by the strongest brands.

 

The successful applicant will be an energetic and collaborative Project Manager with customer-facing solid skills to lead and manage implementations for their platform. There will be a collaboration with implementation consultants and stakeholders to ensure project goals are met.

 

About the Job:

  • ​Oversee all assigned engagements, including alignment with customer and delivery teams, planning and execution of projects, conducting regular touchpoints, and coordination of account-related activities as needed
  • Act as the project manager to manage and track progress against project timelines
  • Schedule and facilitate regular touch bases with the delivery team to track progress
  • Facilitate weekly meetings with customers to review progress and proactively identify and resolve risks and roadblocks
  • Report on scope and budget
  • Collaborate with cross-functional stakeholders to plan activities and resolve issues
  • Review and approve weekly time submissions and monthly invoices
  • Drive customer experience through excellent communication and relationship building with customer stakeholders and internal delivery, sales, and leadership teams


About You:

  • At least 3 years of experience as a customer-facing Project Manager or similar in the software/IT space
  • Ability to interact with clients at both a business and technical level
  • Excellent time management skills and the ability to prioritize tasks and manage assignments
  • Effective communication skills with the ability to present to internal and customer stakeholders


Preferred:

  • Familiarity with quality processes and compliance regulations
  • Ability to develop processes, templates, and standards around engagement management best practices
  • Extensive knowledge of project management disciplines, methodologies, and tools
  • PMP strongly preferred

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Consultant

Joey Alejos

jalejos@pg-rec.com

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