Job Advert: Retention Coordinator (Derby)
Location: Derby
Skills Required: IT and Telecoms - Development
- Proven experience in IT and Telecoms - Development
- Strong analytical skills
- Excellent problem-solving abilities
- Ability to communicate effectively with clients
- Attention to detail and organizational skills
- Ability to work in a fast-paced environment
We are currently seeking a Retention Coordinator to join our team in Derby. As a Retention Coordinator, you will be responsible for ensuring customer satisfaction and loyalty by managing and maintaining relationships with our existing clients in the IT and Telecoms - Development sector.
Your main duties will include working closely with clients to understand their needs and requirements, providing them with technical support and solutions, and addressing any concerns or issues they may have. You will also be responsible for identifying areas of improvement and implementing strategies to increase customer retention and satisfaction.
To succeed in this role, you must have proven experience in IT and Telecoms - Development, with a strong understanding of the industry and its technologies. You should possess excellent analytical and problem-solving skills, as well as the ability to communicate effectively with clients at all levels. Attention to detail and organizational skills are crucial, and the successful candidate must be able to thrive in a fast-paced, client-focused environment.
If you are looking to join a dynamic team and contribute to the growth of our business, please apply now for immediate consideration.
For more information about this role please apply, or email Rob Lang on rlang@pg-rec.com who will be able to provide more details on the opportunity.
Many thanks, Premier Group