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Senior IT technician

  • Location:


  • Sector:


  • Job type:


  • Salary:

    £30000 - £35000 per annum

  • Contact:

    Samantha Hayward

  • Contact email:

  • Contact phone:

    +44 (0)121 796 1888

  • Job ref:


  • Published:

    15 days ago

  • Expiry date:


  • Startdate:


Role: Senior IT Technician          
Location: Birmingham
Salary: £30-35k DOE
Type: Permanent
Premier Group are currently engaged with a large established client in the Birmingham area, who require an Senior IT Technician to join a busy Operations team and will work closely with other departments across the business.
As a Senior IT Technician, you will be working with our Service Transition team, reporting to the IT Manager. You will work closely with our Service Ops and Security supporting our Clients and internal staff.
Senior IT Technician – Experience and knowledge:
  • VMware
  • Microsoft Windows 10
  • Server 2012 R2 and above
  • SQL Server 2012 and above
  • Office 365 Administration
  • Active Directory, Group Policy, DNS
  • Public Cloud Services such as AWS and Azure
  • Image Deployment
  • Software Deployment
  • Backup Technologies
  • Anti-Virus Technologies
  • PowerShell
  • Project implementations
  • Working with external clients/suppliers
  • Troubleshooting principles, methodologies, and issue resolution techniques
  • Mentoring Junior members of the Team
Senior IT Technician – Key Responsibilities:
  • Managing the Internal IT Infrastructure and Private Cloud
  • Managing the IT Technicians that are working under you
  • Being the Technical Lead on upcoming projects and client work
  • Working alongside the IT Manager to implement automation where possible to improve productivity and efficiency
  • Provide 3rd line support to clients both internally and externally
  • Diagnosing and resolving software and hardware incidents
  • Assisting staff with all IT related queries and incidents
  • Working with our IT suppliers to evaluate new Products
  • Accurately record information and updates tickets via our ticket management system
  • Installing and configuring new IT hardware equipment
  • The ability to quickly gain a clear understanding of technical challenges to systems
  • Demonstrates a willingness to take ownership and see things through to resolut
If you are an experienced Senior IT Technician looking for a new and exciting role then please get in touch with Sam Hayward at Premier Group (Birmingham Office)
Not for you? Premier Group offer a referral reward of up to £500 if you can recommend a friend who we successfully place in these roles.