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Senior Service Desk Engineer

  • Location:


  • Sector:

    Technology, Infrastructure, Cloud and DevOps, Support

  • Job type:


  • Salary:

    £27000 - £32000 per annum, Benefits: Benefits

  • Contact:

    Jenny Collin

  • Contact email:

  • Contact phone:

    +44 (0)121 796 1888

  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


  • Startdate:


Role: Senior Service Desk Engineer
Location: Kidderminster
Salary: £27,000 - £32,000 DOE
A fantastic opportunity has arisen for an experienced Senior Service Desk Engineer to join a leading organisation.
The successful candidate will have proven experience working in a high-level role with high level technical hands on experience.

Responsibilities: Senior Service Desk Engineer
  • Analyse, understand and resolve escalated technical issues
  • Suggest improvements to our customers’ solutions to ensure the best possible system design to achieve their business goals
  • Make detailed notes to ensure incidents can be used to train others and our internal knowledgebases are maintained
  • Support our technical engineers to identify root causes and implement solutions
  • Maintain and develop your IT skills to stay ahead of the game
Skills and experience: Senior Service Desk Engineer
  • High level of technical experience gained in a hands-on role
  • Knowledge of servers and storage, virtualized environments and Cloud technologies
  • Exceptional communication skills
  • Tenacity and determination to get the job done right and go the extra mile for our customers
If you are an experienced Senior Service Desk Engineer with hands on working experience working with Cloud then please send your latest CV to or call Jenny Collin on 0121 7961888