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Service Desk Technician

  • Location:

    Reading

  • Sector:

    Support and Infrastructure

  • Job type:

    Permanent

  • Salary:

    £24000 - £27000 per annum

  • Contact:

    Charlie Sweeney

  • Contact email:

    csweeney@premierengineeringuk.com

  • Contact phone:

    +44 (0) 207 247 5747

  • Job ref:

    BH-92308

  • Published:

    about 1 month ago

  • Expiry date:

    2021-06-12

  • Startdate:

    2021-05-12

ROLE – Service Desk Technician
LOCATION – Reading
SALARY - £24,000 - £27,000
 
A wide-scale, dynamic solutions provider in reading are actively looking to recruit for Service Desk Technician to join their expanding team. The main purpose of the Service Desk Technician is to handle all initial technical incidents and business requests.
 
The Service Desk Technician will ideally have experience with the following:
 
  • Active Directory, including Group Policy
  • solid understanding of TCP/IP network troubleshooting
  • Microsoft Office 365
  • Excellent time management skills
  • Working in a similar, busy environment
  • Providing 1st and 2nd line technical support
  • Excellent written and verbal communication skills
  • Dealing with customers and users at all levels
 
The Service Desk Technician will be responsible for:
 
  • Providing desktop troubleshooting
  • Keeping computer facilities secure
  • Equipment configuration
  • Maintaining IT Infrastructure and associated facilities
  • Responding promptly to incidents, prioritising logs
  • Escalating issues, where appropriate
  • Providing remote support across a number of sites
  • Keeping Service Desk documentation up to date
 
If you are interested in this amazing Service Desk Technician opportunity please apply now with an updated CV, your salary expectations as well as your availability.
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