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Technical Service Director

  • Location:

    Woking

  • Sector:

    Electrical, Engineering, Maintenance, Mechanical

  • Job type:

    Permanent

  • Salary:

    £65000 - £80000 per annum

  • Contact:

    Charlotte Allen

  • Contact email:

    callen@pg-rec.com

  • Contact phone:

    +44 (0)118 902 8800

  • Job ref:

    V-169778

  • Published:

    about 2 months ago

  • Expiry date:

    2022-08-25

  • Startdate:

    2022-07-25

Role- Senior Technical Service Director

Salary- £70,000 - £80,000 per annum (dependent on experience)

Type- Permanent

Location- Surrey

My client designs, manufactures and services electro-mechanical products and they are looking to take on a Technical Service Director, on a permanent basis, in the Surrey area.

The Technical Service Director will ideally have the following attributes:

  • BEng/ BSc / MEng/ HND type qualification or similar in Engineering subject ideally
  • 4 or more years’ experience working in a similar Managerial or Director level role
  • Mechanical and Electrical hands on skills and aptitude are essential
  • Be confident conducting technical training courses
  • Excellent proficiency working with MS Office
  • Have excellent communication skills both verbal and written
  • Be flexible to travel as part of the role as required – 50% or more of the time
The Technical Service Director role will involve:

  • Being responsible for the aftersales service for the companies products globally
  • This will include service contracts, spare parts, warranty, training and technical support
  • Supporting the sales team and also key accounts
  • Being involved in Auditing and Training the FAS network
  • Reporting back on all product and field service issues to the factory management team
  • Helping to develop and manage the after market systems
  • Maintaining strong communication and a link to the brand
  • Supporting new product development by providing constant feedback and field trial evaluations
  • Head up Project Managing the investigation of issues of existing products that have already been installed
  • Supervising Regional Technical Managers
If you are interested in this position, please apply with an up to date CV as soon as possible, along with your availability and your salary expectation.