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Service Delivery & Compliance Analyst

  • Location:


  • Sector:


  • Job type:


  • Salary:

    £50000 per annum

  • Contact:

    Samantha Hayward

  • Contact email:

  • Contact phone:

    +44 (0)121 796 1888

  • Job ref:


  • Published:

    10 days ago

  • Expiry date:


  • Startdate:


Role: Service Delivery & Compliance analyst
Location: Tamworth
Salary: £50'000
Type: Permanent
Premier Group are currently engaged with a software development company based in Tamworth, who urgently require a Service Delivery & Compliance Analyst to ensure not oly customer success but compliance to applicable regulatory compliance items.
The chosen Service Delivery & Compliance Analyst will be Become a key source of information, advice, guidance, and training to help with regulatory compliance/legislation on policies and procedures.
Service Delivery & Compliance Analyst – Responsibilities and Duties
  • Monitor all risks and work with managers and leaders to ensure that risks are regularly reviewed and remedial actions monitored where applicable.
  • Complete targeted reviews and deliver feedback on specific areas of improvement and trends.
  • IT project management experience would advantageous.
  • Experience of working on projects, collaborating with project teams and stakeholders across the company.
  • Research and implement best practices, ensure all IT policies and procedures are followed whilst providing direction and mentorship in IT technical support and service delivery.
  • Instrumental in ensuring that they are continually improving service and product quality for clients whilst providing suggestions on how to improve service delivery.
Service Delivery & Compliance Analyst – Responsibilities and Duties
  • Commerciality – an understanding that IT/compliance/service is a tool to enable profitability.
  • A pragmatic understanding of risk, compliance and IT service delivery
  • Able to work confidently with clients and colleagues to maintain and improve standards of performance.
  • A knowledge of digital platforms advantageous, but not essential.
If you are an experienced Service Delivery & Compliance Analyst looking for a new and exciting role then please get in touch with Sam Hayward at Premier Group (Birmingham Office)
Not for you? Premier Group offer a referral reward of up to £500 if you can recommend a friend who we successfully place in these roles.
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