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1st Line Support Engineer

  • Location:


  • Sector:

    Technology, Infrastructure

  • Job type:


  • Salary:

    £20000 - £22000 per annum

  • Contact:

    Daniel Holland

  • Contact email:

  • Contact phone:

    +44 (0) 207 247 5747

  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


  • Startdate:


Vacancy- 1st Line Support Engineer

Location- Southall

Term- Permanent

Salary- Up to £22,000 per annum (Depending on experience)
I am looking for a 1st Line Support Engineer to join a well-established business based in Southall. This is a great opportunity for a 1st Line Support Engineer to become a part of an exciting company who can offer excellent career progression and training opportunities. As the 1st Line Support Engineer, you will be the first point of contact for any internal user issues, escalating when necessary. If you have previous experience as a 1st Line Support Engineer or have an educational IT background, looking to start your career, I would love to hear from you!

The 1st Line Support Engineer you will have some of the following attributes:
  • Previous experience working as a 1st Line Support Engineer or an educational IT background
  • Experience working with Windows Operating Systems
  • Windows Server knowledge would be beneficial but not necessary
  • Knowledge of Active Directory
  • Troubleshooting knowledge
  • Computer hardware knowledge- Printers, laptops, desktops etc
  • Great communication, written and verbal
  • Strong attention to detail
  • Strong ambitions to succeed and progress
  • Excellent organisational skills
As 1st Line Support Engineer some of your duties will include:
  • Support internal users with any issues, escalating when necessary
  • Software instillations and upgrades
  • Roll out and support IT hardware
  • Active Directory administration
  • Monitor internal networks- troubleshoot and configure
  • System admin of physical and virtual servers
  • Log and update internal systems with any issues.
  • Act as the 1st point of contact to users with any issues
  • Review all tickets before they are passed on
As 1st Line Support Engineer some of your duties will include:
  • Up to £22,000 salary depending on experience
  • Generous holiday package
  • Progression and training opportunities
  • Pension scheme
If you are interested in this 1st Line Support Engineer position based in Southall, please apply with an up to date CV to