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3rd Line Support Engineer

  • Location:

    Newcastle upon Tyne

  • Sector:

    Support and Infrastructure

  • Job type:

    Permanent

  • Salary:

    £33000 - £40000 per annum

  • Contact:

    Louis George

  • Contact email:

    lgeorge@pg-rec.com

  • Contact phone:

    0161 871 8811

  • Job ref:

    14/10 - 3LS

  • Published:

    8 days ago

  • Expiry date:

    2021-11-13

  • Startdate:

    2021-10-13

3rd Line Support Engineer

Due to further growth of the business, we are looking for a 3rd Line Support Engineer to join an industry leading IT function. Along with reporting into, and having the full support of, the IT Manager, the successful 3rd Line Support Engineer will be responsible for playing a crucial role in keeping IT services running smoothly across the organization. 

Essential Experience / Skills:
  • Excellent communication and people skills
  • Configuring routers, switches and firewalls
  • Installing IT hardware and services
  • Microsoft Server 2012/2016/2019/2020 certification/experience
  • VMWare and Hyper-V
  • DNS and DHCP
  • Azure and virtualised cloud services environment
  • Wi-Fi installation and configuration (preferred Ruckus & Ubiquiti/Unifi)
  • Experience of MAC operating systems and embedding to Microsoft Cloud
  • Knowledge of SIP and Broadband
  • Experience of working with CRM/ticketing system

What We Offer:
  • Remote working (rota basis)
  • Both professional and personal development
  • 25 days holiday (plus bank holidays)
  • On-site parking
If you are interested in the 3rd Line Support Engineer position, please apply with an up-to-date CV as soon as possible.
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