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1st Line Technical Support Engineer

  • Location:

    Hereford

  • Sector:

    Cloud and DevOps, Technology, Support and Infrastructure

  • Job type:

    Permanent

  • Salary:

    £17000 - £20000 per annum, Benefits: Benefits

  • Contact:

    Jenny Collin

  • Contact email:

    jcollin@premierituk.com

  • Contact phone:

    +44 (0)121 796 1888

  • Job ref:

    BH-92604

  • Published:

    25 days ago

  • Expiry date:

    2021-06-24

  • Startdate:

    2021-05-24

Role: 1st Line Technical Engineer
Location: Hereford
Salary: £17,000 - £20,000 DOE
 
 
A fantastic opportunity has arisen for an experienced 1st Line Technical Engineer to join a fantastic organisation based in Hereford.
 
My client is looking for someone to join the team and develop and grow within the business.
 
Responsibilities: 1st Line Technical Engineer
 
  • Work as part of a service delivery team ensuring both internal and customer systems are operationally maintained.
  • Provide a 1st line telephone support.
  • Provide a 1st line technical support and work closely with 2nd and 3rd Line support team to resolve more complex issue.
  • Work on Linux and windows servers.
  • Work with Mobile Device Management and Secure Mobile applications.
  • Mobile device setup and configuration including iOS, Android, and Windows.
  • Follow and work to existing business continuity and security processes.
 
Skills and experience: 1st Line Technical Engineer
 
 
  • A person with BTEC, A Level or similar qualification in an IT related subject.
  • A logical and methodical thinker, prepared to explore new areas of IT.
  • Experience of Windows and/or Linux Servers is desirable
  • Gain UK Government Security Clearance.
  • A team player prepared to work within a fast-paced organisation.
  • Preferably (but not essential) with 2 years-experience of working within an IT environment.
 
If you are looking for a new and exciting role where you can develop and grow within a well-established organisation, then please do get in touch with Jenny Collin at Premier Group (Birmingham office)
 
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