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1st/2nd Line Support

  • Location:

    Bilborough

  • Sector:

    Technology

  • Job type:

    Contract

  • Salary:

    £110 - £125 per day

  • Contact:

    Taylor Gibbins

  • Contact email:

    tgibbins@pg-rec.com

  • Contact phone:

    +44 (0)121 796 1888

  • Job ref:

    V-171561

  • Published:

    about 1 month ago

  • Duration:

    2.0 MONTH

  • Expiry date:

    2022-08-06

  • Startdate:

    2022-07-06

Role: 1ST/ 2nd Line Service Desk Analyst (Contract)
Location: Nottingham (Onsite)
Duration: 2 Months
Rate: £110/125 Per Day
Start date: ASAP
 
About the Role:
  • Providing 1st line and 2nd line support
  • You will be involved with procurement
  • Deliver software to end users and perform any upgrades / repairs as necessary.
  • PC set ups, printer issues, along with Software deployment
  • You’ll be taking calls and dealing with raised tickets whilst looking to resolve things first time.
  • Following an Incident Management process and getting involved in Problem Management.
  • Providing remote support but potentially once a month may need to assist with site visits to support your colleagues depending on workload potentially may result in very occasional overnight stays.
 

If you are interested in this opportunity, please apply here.
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