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2nd Line Support Engineer

  • Location:


  • Sector:

    Technology, Infrastructure

  • Job type:


  • Salary:

    £30000 - £35000 per annum

  • Contact:

    Daniel Holland

  • Contact email:

  • Contact phone:

    +44 (0) 207 247 5747

  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Startdate:


2nd Line Support Engineer
Location- Guildford 
Term- Permanent
Salary- Up to £35,000 per annum (Depending on experience)
I am looking for a 2nd Line Support Engineer to join a well-established business based in Reading. This is a great opportunity for a 2nd Line Support Engineer to become a part of an exciting company who can offer excellent career progression and training opportunities, whilst working along side some of the best!
As the 2nd Line Support Engineer, you will look after internal users with any hardware, software and some network issues!
If you have previous experience as a 2nd Line Support Engineer, have a passion for IT and want continuous career development, I would love to hear from you!
The 2nd Line Support Engineer will have the following attributes:
  • Previous experience providing IT Support on a similar level
  • Good knowledge of IT hardware
  • Experience troubleshooting to resolve issues
  • Experience supporting Windows servers and operating systems
  • Active Directory support, Group Policy, TCP/IP
  • Mobile OS and devises
  • Office 365 or Exchange exposure
  • Virtualization experience
  • Basic understanding of networking fundamentals- LAN/WAN, VPN, Routers, Switches, Firewalls
  • Experience with any cloud technologies would be beneficial- Azure, AWS etc
As the 2nd Line Support Engineer your main duties will include:
  • Re build and set up laptops and desktops
  • Troubleshoot to resolve issues related to hardware and software
  • Assist with network monitoring
  • Assist with support of the internal infrastructure
  • Roll out and configure hardware and software within the businesses
  • Upgrade and maintain internal systems
  • Assist with projects
As the 2nd Line Support Engineer your benefits will include:
  • Up to £35,000 salary depending on experience
  • Progression and training opportunities
  • Pension scheme
  • Work alongside some of the best with modern technology
  • Fun vibrant office environment- Beer fridge, Ping pong, Table Football, Pool table
If you are interested in this 2nd Line Support Engineer position based in Reading, please apply with an up to date CV to