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Principle Service Designer

  • Location:


  • Sector:

    Design and Strategy, Create

  • Job type:


  • Salary:

    £85000 per annum

  • Contact:

    Matt Cafer

  • Contact email:

  • Contact phone:

    +44 (0)20 7247 5747

  • Job ref:


  • Published:

    24 days ago

  • Expiry date:


  • Startdate:


Job Title: Principle Service Designer
Location: London based (flexibility on remote working)
Job type: Permanent
Salary: Up to £75,000


Premier Group are excited to be working on behalf of a globally led design agency based in Central London who are looking for a Principal Service Designer to join their ranks, on a permanent basis.

This is an exceptional opportunity for an individual looking to play an integral part of their creative team, helping to deliver jaw dropping human-centered services. You must have a genuine interest and passion for understanding the user, playing a key part in the full end to end process across all digital and non-digital channels.


The ideal candidate will have:

  • A minimum of 7 years’ industry specific experience
  • A deep understanding and experience of making design processes work effectively
  • Experience of working in an agile environment; both with teams and stakeholders
  • Strong communicational and leadership skills
  • The ability to explain and communicate complex ideas in a simple way
  • An entrepreneurial and ambitious spirt
  • Be able to work from a customer perspective.
  • Organisational change; overseeing and enabling the change required to deliver a new or improved service.
  • Support the wider sales team by identifying business opportunities, leading pitches, and generating ideas and suggestions for prospective work.
  • Have extensive experience of making design processes to work efficiently, influencing working practices and culture to promote this.
  • Have significant experience of planning, conducting and communicating user research as part of a human-centres design process.
  • Integrate efforts across teams into coherent customer journeys — connecting all actors responsible for delivering the service.
  • A good understanding of UX and research in order to add value to the company.
  • Reviewing and solving complex problems and projects
  • An insistence on following human-centred design standards.
  • Superb diplomacy and communication abilities.
  • Meticulous attention to detail
If this sounds like your ideal position, please send through your up-to-date CV and salary expectations.

Equally, if there is anyone you know who would be a suitable fit for this, we want to hear from you! Premier have a competitive referral scheme of up to £500 for all successful candidates placed.

Please contact Matt Cafer on 0207 247 5747 or email


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